Return requests for both defective and non-defective goods, and exchange requests, may be started within 30 days after delivery.

Eligibility

For a change-of-mind return, the item must be new, unused, and in its original condition. Damaged, defective, incomplete, incorrectly shipped, or materially misdescribed goods may also be reviewed. These terms do not limit rights that apply under consumer law.

Start a request

Email sujanbarma2004@gmail.com before sending anything. Include the order number, the email used at checkout, the reason for the request, and clear photos or video when reporting damage, a defect, a wrong item, or missing parts. Wait for approval and return instructions before mailing the item.

Return shipping and exchanges

Use the free prepaid return label included in the parcel for an approved return. If the label is missing or lost, contact support before mailing the item. No restocking fee is charged. Exchanges are accepted after review and are subject to available inventory.

Refund timing

After an eligible return is received, reviewed, and approved, the refund to the original payment method is initiated within 10 days. A bank or card issuer may need additional time to post the credit.